1

8-6 Months Prior

Initial consultation at a wedding fair or in store by appointment.

2

6 MONTHS PRIOR

Try on your selected outfits and if everything is OK book them.

3

6-5 MONTHS PRIOR

Appointment for your party to be measured up for their outfits

4

3-2 MONTHS PRIOR

Re measure if required for weight loss (or gain)

5

1 WEEK PRIOR

The final fit to make sure everything is just right for the big day.

CUSTOMER JOURNEY

Whether you have a blank canvas or looking for something specific, a consultation with us is usually stage one. We will help cut through the many styles and colour options available. Alternatively you can sit in the comfort of your own home and design your outfit using our online outfit builder.

Once you have identified a first choice outfit, many will then use our Try-On Service! This is a great decision making tool for the Groom and Bride, having built your outfit on the builder you simply click through to enter your details and sizes, select Chaplins as the delivery store and select an appointment date. Your outfit will be delivered for you to try on in store before making that important final decision. This service is charged at £10 when booking, however should you go on to book your Wedding Outfits with us we will refund this against your order, The Try-On service is limited to one per Wedding.

When you are happy with your chosen outfit and wish to book your Wedding with Chaplins, we will arrange appointments to get your party measured in store, alternatively you can enter your own sizes online using the Party Management app. Timescales are flexible but plan to have your outfits booked and your party measured 5-7 months prior to the Wedding Date during high season. Once measured you can relax, Your Final fitting is one week prior to the wedding unless anyone has lost/gained weight.

Final Fit.  This is usually the Saturday of the weekend prior to the wedding, Everyone should be available to attend to try their suits on, an alternative is our home delivery service (chargeable). Should alterations be required, these will arrive in store on Tuesday.

 

DEPOSIT

50%

PAYMENTS

When booking 50% of the hire total is payable. The balance is due on collection 1 week prior to the Wedding Date.

OUTFIT RETURN

MONDAY 5PM

RETURNS

All outfits must be returned complete by 5pm on the Monday following the Wedding unless previously agreed otherwise. Late charges apply.

WE RECOMMEND BOOKING AN APPOINTMENT FOR CONSULTATIONS

We are open Monday - Saturday and also the First Sunday of each month for Initial consultation or fittings

OUR BEST SELLERS

THE NAVY SLIM FIT

£120

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THE SILK COLLECTION

£125

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THE SLIM FIT

£95

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PRINCE EDWARD OUTFITS

£95

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Chaplins Formal Hire

3 Sheepmarket, Leek, Staffordshire, ST13 5HN